PRIVACY POLICY
Last Updated: August 19, 2026
MARSHAN WESTCOAST ENTERPRISES LTD (“MARSHAN,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, request a quote, submit a project inquiry, communicate with us, or otherwise use our services.
This Privacy Policy is intended to reflect applicable Canadian privacy requirements, including British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
The information we collect depends on how you interact with MARSHAN and our website.
Information You Provide Directly
When you contact us, submit a form, request a quote, or inquire about a project, we may collect information such as:
- Full name
- Company or business name
- Email address
- Telephone number
- Project address or location
- City or region
- Type of project
- Construction service required
- Preferred project start date
- Project description and requirements
- Photos of the project or work area
- Drawings, plans, specifications, or other documents you upload
- Information contained in emails, telephone calls, or other communications with us
- Your communication and marketing preferences
- Any other information you voluntarily provide
Please avoid sending sensitive personal information that is not reasonably necessary for us to evaluate or respond to your construction inquiry.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security tools, cookies, or similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location derived from your IP address
- Pages viewed
- Date and time of visits
- Referring website
- Links or buttons clicked
- Website interaction information
- Cookie or similar device identifiers
We may use this information to operate, secure, maintain, and improve our website and understand how visitors interact with it.
3. HOW WE USE PERSONAL INFORMATION
MARSHAN may use personal information for purposes including:
- Responding to inquiries
- Reviewing project requests
- Preparing or discussing estimates and quotations
- Communicating about construction projects
- Determining which services may be appropriate for a project
- Scheduling consultations, meetings, site visits, or project-related activities
- Providing our construction services
- Managing customer and contractor relationships
- Communicating about active or completed projects
- Maintaining business and project records
- Responding to questions or customer service requests
- Improving our website and services
- Protecting our website against fraud, spam, abuse, or security threats
- Complying with legal, regulatory, accounting, insurance, or contractual requirements
- Establishing, exercising, or defending legal claims
- Sending promotional or service-related communications where you have provided consent or where otherwise permitted by law
We will seek to collect only information that is reasonably necessary for the purposes for which it is collected.
4. CONSENT
Where consent is required, we will seek appropriate consent before or at the time personal information is collected, or as otherwise permitted by applicable law.
For example, when you submit a project inquiry through our website, you may be asked to confirm that you consent to MARSHAN collecting and using the information provided to review and respond to your inquiry.
You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or operational restrictions.
To withdraw consent, contact us using the information provided at the end of this Privacy Policy.
Withdrawing consent may affect our ability to provide certain services or respond to certain requests.
5. PROJECT PHOTOS, DRAWINGS AND DOCUMENTS
You may have the option to submit photographs, plans, drawings, specifications, or other documents when contacting us about a project.
These materials will generally be used to:
- Understand your project
- Review the proposed scope of work
- Determine which services may be required
- Prepare or discuss a quote
- Communicate with you regarding your project
- Plan or perform construction services where applicable
Please ensure that you have the authority to provide any photographs, drawings, plans, or other documents submitted to us.
Do not upload confidential or sensitive information that is unnecessary for your inquiry.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to support website functionality, security, user experience, performance, and analytics.
Cookies are small data files stored on your browser or device when you visit a website.
Cookies may be used for purposes such as:
- Remembering website preferences
- Maintaining website functionality
- Preventing spam and malicious activity
- Understanding website traffic and performance
- Measuring how visitors use different pages
- Supporting third-party website functionality
Where required, non-essential cookies may be subject to your consent.
You can also control or delete cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
7. ANALYTICS AND THIRD-PARTY TECHNOLOGIES
We may use third-party technology providers to help operate, secure, analyze, or improve our website.
Depending on the tools enabled on the website, these providers may process information such as IP addresses, device information, browser information, cookie identifiers, and website usage information.
Third-party providers process information according to their own privacy practices and contractual arrangements with us.
Where required by applicable law, we will seek appropriate consent before using non-essential analytics or advertising technologies.
8. HOW WE MAY SHARE PERSONAL INFORMATION
MARSHAN does not disclose personal information except where reasonably necessary for legitimate business purposes, with appropriate consent where required, or where permitted or required by law.
Information may be shared with:
- Website hosting providers
- Website developers or technical support providers
- Email and communication providers
- Cloud storage or business software providers
- Security and spam-prevention providers
- Analytics providers
- Contractors, subcontractors, suppliers, or professional advisers where reasonably necessary for a project
- Accountants, insurers, legal advisers, or other professional service providers
- Government agencies, courts, regulators, law enforcement authorities, or other parties where disclosure is legally required or authorized
Service providers are expected to handle personal information only for authorized purposes and subject to applicable privacy and security obligations.
We do not intend to sell or rent personal information to unrelated parties for their own independent marketing purposes.
9. SERVICE PROVIDERS OUTSIDE BRITISH COLUMBIA OR CANADA
Some technology providers, hosting companies, cloud services, email providers, or other service providers used by MARSHAN may store or process information outside British Columbia or outside Canada.
When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may potentially be accessible to courts, governments, regulatory authorities, or law enforcement agencies in accordance with applicable laws.
We take reasonable steps when selecting service providers and handling personal information entrusted to them.
10. MARKETING COMMUNICATIONS
MARSHAN may send promotional emails, service updates, or other commercial electronic communications where:
- You have provided consent;
- We have another lawful basis to contact you; or
- The communication is otherwise permitted under applicable law.
Where required, promotional communications will provide a method for you to unsubscribe.
You may withdraw your consent to marketing communications at any time by using the unsubscribe option provided in the communication or contacting us directly.
Unsubscribing from marketing messages does not necessarily prevent us from sending communications that are required to respond to an inquiry, administer a project, provide services, or fulfil contractual obligations.
11. RETENTION OF PERSONAL INFORMATION
We retain personal information only for as long as reasonably necessary to:
- Fulfil the purposes for which it was collected
- Respond to inquiries
- Manage projects and customer relationships
- Maintain appropriate business records
- Satisfy legal, accounting, insurance, tax, contractual, or regulatory requirements
- Resolve disputes
- Enforce agreements
- Establish or defend legal claims
When information is no longer reasonably required, we may securely delete, destroy, or anonymize it in accordance with our practices and applicable legal requirements.
12. SECURITY OF PERSONAL INFORMATION
We take reasonable administrative, technical, and physical measures designed to protect personal information against risks such as:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Theft
- Misuse
- Alteration
- Destruction
These measures may include access controls, password protection, website security measures, secure hosting practices, software updates, and restrictions on access to personal information.
However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
13. ACCURACY OF INFORMATION
We take reasonable steps to maintain personal information that is accurate and complete where this is necessary for the purposes for which it is used.
You are encouraged to contact us if your contact information or other relevant information changes.
14. ACCESSING OR CORRECTING YOUR PERSONAL INFORMATION
Subject to applicable law and permitted exceptions, you may request access to personal information MARSHAN holds about you.
You may also request correction of information that you believe is inaccurate or incomplete.
To make a request, contact us using the contact information at the end of this Privacy Policy.
We may need to verify your identity before providing access to personal information or making requested changes.
Certain information may not be disclosed where withholding it is required or permitted by law.
15. CHILDREN’S PRIVACY
Our website and construction services are intended primarily for adults, businesses, contractors, property owners, and individuals seeking construction-related services.
We do not knowingly seek to collect personal information from children through our website.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter.
16. THIRD-PARTY WEBSITES
Our website may contain links to websites or services operated by third parties.
MARSHAN does not control the privacy practices, security measures, or content of third-party websites.
When you leave our website, we encourage you to review the privacy policy of the website or service you are visiting.
17. SOCIAL MEDIA
MARSHAN may maintain profiles on social media platforms.
If you communicate with us through a social media service, information you provide may also be collected or processed by the operator of that platform according to its own privacy policy and terms.
We recommend reviewing the privacy settings and policies of the social media platforms you use.
18. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect:
- Changes to our website
- Changes to our services
- New technologies or service providers
- Changes to our information-handling practices
- Changes to applicable legal or regulatory requirements
When we update this Privacy Policy, the revised version will be posted on this page and the “Last Updated” date will be changed.
We encourage visitors to review this Privacy Policy periodically.
19. QUESTIONS, PRIVACY REQUESTS OR COMPLAINTS
If you have questions about this Privacy Policy, wish to access or correct your personal information, withdraw consent, or raise a privacy concern, please contact us.
MARSHAN WESTCOAST ENTERPRISE LTD
Email:
INFO@MARSHANWEL.COM
Phone:
+1 604 719 1845
Service Area:
British Columbia, Canada
Please include “Privacy Request” in the subject line of an email relating to a privacy matter.
We will review privacy requests and concerns and respond as required by applicable law.
20. CONTACT US
If you have general questions about MARSHAN WESTCOAST ENTERPRISES LTD or would like to discuss a construction project, please visit our Contact Us page or contact us directly.
Phone: +1 604 719 1845
Email: INFO@MARSHANWEL.COM
MARSHAN West Coast Enterprise Ltd
Strength, Precision & Quality in Every Project.